Troubleshooting (Killing Floor)

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Troubleshooting

• All my perks are reset and I cannot access my profile and achievements.
  
  Solution #1: Close the game and restart Steam - sometimes you will lose connection to the stats server and will need to restart Steam to regain that connection.
  Solution #2: Close the game, remove killingfloor.ini from the \system\ folder, and launch the game again - sometimes the game will save settings that prevent perks and achievements from being accessed.
  
  
• When I try to launch the game it crashes with this error message (or similar):

  Build UT2004_Build_[2004-11-11_10.48]

OS: Windows NT 6.0 (Build: 6000)
CPU: AuthenticAMD Unknown processor @ 3200 MHz with 1023MB RAM
Video: No Video

General protection fault!

History: UWindowsViewport::TryRenderDevice <- UWindowsViewport::OpenWindow <- UGameEngine::Init <- InitEngine <- FMallocWindows::Free <- FMallocWindows::Free

  Solution: Remove killingfloor.ini from the \system\ folder and launch the game again.
  
  
• When I try to connect to a server it simply gets stuck on "Connecting ...press F10 to cancel...".
  
  Solution: Close the game, remove Steam_appid.txt from the \system\ folder, and launch the game again.