Troubleshooting (Killing Floor): Difference between revisions

From Tripwire Interactive Wiki
Jump to navigation Jump to search
(Created page with "{{stub}} {{troubleshoot begin}} * All my perks are reset and I cannot access my profile and achievements.<br/><br/>'''Solution #1''': Close the game and restart Steam - somet...")
 
No edit summary
Line 2: Line 2:


{{troubleshoot begin}}
{{troubleshoot begin}}
* All my perks are reset and I cannot access my profile and achievements.<br/><br/>'''Solution #1''': Close the game and restart Steam - sometimes you will lose connection to the stats server and will need to restart Steam to regain that connection.<br/>'''Solution #2''': Close the game, remove ''killingfloor.ini'' from the ''\system\'' folder, and launch the game again - sometimes the game will save settings that prevent perks and achievements from being accessed.
* All my perks are reset and I cannot access my profile and achievements.<br/><br/>'''Solution #1''': Close the game and restart Steam - sometimes you will lose connection to the stats server and will need to restart Steam to regain that connection.<br/>'''Solution #2''': Close the game, remove ''killingfloor.ini'' from the ''\system\'' folder, and launch the game again - sometimes the game will save settings that prevent perks and achievements from being accessed.<br/><br/>
* When I try to launch the game it crashes with this error message (or similar):<blockquote><code>Build UT2004_Build_[2004-11-11_10.48]<br/><br/>OS: Windows NT 6.0 (Build: 6000)<br/>CPU: AuthenticAMD Unknown processor @ 3200 MHz with 1023MB RAM<br/>Video: No Video<br/><br/>General protection fault!<br/><br/>History: UWindowsViewport::TryRenderDevice <- UWindowsViewport::OpenWindow <- UGameEngine::Init <- InitEngine <- FMallocWindows::Free <- FMallocWindows::Free</code></blockquote>'''Solution''': Remove ''killingfloor.ini'' from the ''\system\'' folder and launch the game again.
{{troubleshoot end}}
{{troubleshoot end}}
[[Killing Floor]]
[[Category:Killing Floor]]

Revision as of 15:57, 24 November 2012

!!! This page is a stub !!!

Work in progress - please check back later. If you are knowledgeable on the subject, please feel free to expand the page.

Troubleshooting

  • All my perks are reset and I cannot access my profile and achievements.

    Solution #1: Close the game and restart Steam - sometimes you will lose connection to the stats server and will need to restart Steam to regain that connection.
    Solution #2: Close the game, remove killingfloor.ini from the \system\ folder, and launch the game again - sometimes the game will save settings that prevent perks and achievements from being accessed.

  • When I try to launch the game it crashes with this error message (or similar):

    Build UT2004_Build_[2004-11-11_10.48]

    OS: Windows NT 6.0 (Build: 6000)
    CPU: AuthenticAMD Unknown processor @ 3200 MHz with 1023MB RAM
    Video: No Video

    General protection fault!

    History: UWindowsViewport::TryRenderDevice <- UWindowsViewport::OpenWindow <- UGameEngine::Init <- InitEngine <- FMallocWindows::Free <- FMallocWindows::Free

    Solution: Remove killingfloor.ini from the \system\ folder and launch the game again.